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Script error quickbooks desktop |
Script error quickbooks desktop
Is anyone experiencing a problem when syncing tsheets with QB Desktop? The browser window tries to open for me to login and sync, but a script error prevents the window from opening.
None of the three would take ownership for helping. Each would tell me to contact the other. I do have a case and investigation for by call. But referencing those items does not seem to help with the resolve.
Did not know if others are experiencing the same problem. Yes it seems lots of people are having similar issues. I fixed a file from a client that was totally screwed up by the sync.
I've reviewed our investigation INV about this as of today and can confirm the script error syncing issue's been resolved by Intuit's Product Investigations team. You'll be able to find many detailed resources about using QuickBooks Time in our help article archives. Thank you for your message. I am still having a script problem. Below is the script error message I am getting when trying to sync in QB Desktop. QuickBooks uses Internet Explorer as your default browser. If you're using a different one, ensure to set up IE as the default.
To do this, follow the steps below. Feel free to let me know if you have any concerns with the error. We'll always be here to help you. Thank you for following up with us here in this thread, Johnson. I'm here to help you with syncing your QuickBooks data successfully. In most cases, this scrip error usually happens when the web connector add-on is still installed within QuickBooks Time.
To isolate the issue, you can uninstall it for now. Here's how:. Just in case you're getting the same result after performing the resolution provided, I suggest reaching out to our Support Team for further assistance. A live agent can check out your account securely and investigate the error you had. As always, feel free to leave a comment below if you have any additional questions about syncing your data. I'll be right here to provide additional assitance.
Keep safe! Thank you for your reply. I would love to contact the support team, but I have been working on this problem for nearly three weeks now. Back and forth all day with different people. Never any attempt to find a solution. The first thing spoken when I explained my problem, they would say call the other support team.
The last person I spoke to that day was with QB Desktop and they basically said to wait five days and it would probably clear up.
This is why I started posting here for a solution. At least the group is giving me options to try. I have never had that kind of response with QB Desktop support. I am very frustrated now, because it seems no one can help. Now I am having to key all of the time in manually from QB Time. Thanks for following up with the Community, cjohnson. This certainly isn't the experience I want you to have.
Since you're still encountering this error after performing the recommended troubleshooting, I'd recommend directly contacting our QuickBooks Time care team and referencing INV They'll be able to pull up your account in a secure environment, conduct further research, and reopen the investigation if necessary. They can be reached using any of the options available on our Contact page. Also be sure to review their support hours so you'll know when agents are available.
Did you ever get a resolution? In the past, I've been able to click out of the Script Error and the hours would still sync. But today it won't take me to the login page when I try to Sync. I've tried every solution I can find online, but nothing has worked. Let's work together and get this issue handled, angelacc If it won't work, make sure to do the following to sync the account. This works if you're using QuickBooks and newer. After that, connect your existing QB Time. They can create a case to investigate again the issue.
You can contact them so they can guide you through the process. Let me know how this goes by commenting below. Just leave a comment below if you need more information about the sync. By clicking "Continue", you will leave the community and be taken to that site instead. Enter a search word. Turn off suggestions. Enter a user name or rank. Turn on suggestions. Showing results for. Search instead for. Did you mean:. Connect with and learn from others in the QuickBooks Community.
Join now. Level 1. Reply Join the conversation. BigRedConsultin g. Community Champion. QuickBooks Team. If you're still experiencing this issue, there's a few things you can do to fix it: Run and install any available QuickBooks Desktop updates by going to Help , then Update QuickBooks Desktop.
Confirm you have Internet Explorer 11 IE11 installed and updated to its latest release. Clear Internet Explorer's cached data through Control Panel. Now you'll be able to return to your books and sync with QuickBooks Time as normal.
Please don't hesitate to send a reply if there's any additional questions. Have a lovely day! Line: 0 Char: 0 Error: Script error. Open Internet Explorer. Click the Gear icon in the upper right corner or click Tools. Click Internet Options. Click the Programs tab. Click OK. Then, add Intuit as a trusted site on IE.
Here's how Open Internet Explorer. Click Command , then select Tools. Select Internet Options , then go to the Security tab. Click Trusted sites , then click Sites. In the Trusted sites window, uncheck Require server verification https: for all sites in this zone. Close the Trusted sites window, then uncheck Enable Protected Mode.
Close the browser. Next, disable add-ons by following the steps below: Open the browser, then click Command. Select Tools , then click Internet Options. Go to Programs , then click Manager add-ons. Select disable add-ons , and click OK. Still getting the same script error. The same script error remains.
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